“I have always had a steadfast philosophy to building and retaining clients – treat everyone as you would want to be treated – with respect, with care, and with a genuine interest in their business and them.”
Charles Younis, Director
“When I look back on things, I would never recommend to my clients starting a business in the manner I did … itchy feet, no real idea of direction, no business plan, just an office opposite a funeral parlour.”“One thing I did have in my favour was a ‘smart woman’ behind the scenes; a wife and partner who supported and encouraged me to change, to get out of the Big 4 environment and to start something on my own.”“I learnt the trade from the best – working in the audit divisions of both Deloitte and Ernst & Young”.
“My roots are in the West, and am proud of it. Since establishing YCG over 30 years ago with offices first in Blacktown, then Winston Hills and now Parramatta, clients have followed me and the firm. I really believe it is a factor of expertise as well as the way clients are treated.”
“I have always had a steadfast philosophy to building and retaining clients – treat everyone as you would want to be treated – with respect, with care, and with a genuine interest in their business and them. Over the years I have never not been interested in a client’s business nor their personal goals. Both go hand in hand. Clients are part of my family and they see me as part of their family.
“And over 30 years on, 40 staff and growing, and a full complement of accounting, tax and superannuation services our genuine interest in clients and their business is unchanged. This is shared by everyone in the firm. Every client is a big fish in our pond.”
“And with me slowing down (a little) the firm has a base of very smart, energetic, competent and entrepreneurial tax and accounting partners and managers who are contributing to the firm’s growth and performance. The team is top notch. They look beyond the numbers, they bring ideas to the business, they have industry knowledge. They make YCG a firm; one that is enterprising, proactive, personable and dependable.